Dear Valued Customer
Before we enter your premises - Please make sure that all valuables such as jewellery, watches cellphones, iPads, expensive shoes, liquor etc. are boxed and not in view. Although our guys are honest, this is to prevent temptation. Boxes must be numbered.
Although extreme caution is taken in the handling of your furniture we require you to bubble wrap / protect all glass, mirrors, frames, TV's, leather + fabric lounge suites and desks etc.
If you need to protect your new appliances, such as dishwasher, microwave, fridge, deep freezer, tumble dryer and washing machine then you must also bubble wrap / protect them to prevent scratches and dents.
We supply bubble wrap @ R 10.00 per metre which includes labour, or R 5.00 per metre labour if you have your own. Buff tape is R 20.00 for 100metre roll and used boxes @ R 15.00 each. Pallet / Shrink wrap @ R 250.00 for 400metre roll. SFK brown roll is R 15.00 per metre.
If you have any damages after the furniture / appliances are bubble wrapped / protected then we will take full responsibility and will have items repaired at our cost, but not for any broken glass, mirrors, picture frames or ceramics / crockery.
IF YOU DECIDE NOT TO BUBBLE WRAP THEN WE DO NOT TAKE RESPONSIBILITY FOR DAMAGES.
All boxes must be properly sealed lengthwise and breadthwise with buff tape and jewellery / expensive shoes / takkies / liquor and valuables must be taken in your vehicle. If buff tape is tampered with in transit please advise us immediately. Fragile boxes must be marked. We are not responsible for any crockery not packed by us.
Please check the truck out before the driver leaves so that you have peace of mind that everything is off loaded and we don't have any queries later.
If we are delayed by you because of load shedding or unavailability of lifts or whatever the case may be then we will charge you R 200.00 an hour which covers the overtime of my labour. The cost of stripping and assembling is between R 100.00 and R 200.00 per unit depending on the scope of work.
If a shuttle is needed due to height and weight restrictions or inaccessible driveways, this will cost plus minus R 1000.00 in and around Durban with driver or you can get your own. Out of Durban Shuttle rate is more, depending on area. Hoisting of furniture over walls and balconies is done entirely at owners own risk and the quote is given on request.
PAYMENT MUST BE MADE IN FULL BY CASH OR EFT BEFORE GOODS ARE OFFLOADED, OR WE WAIT FOR PAYMENT BEFORE WE OFFLOAD.
It is my condition that all staff is frisk searched by my driver / manager in your presence. I will not entertain any queries once my truck has left.
If you do not sign, we take it that you have read and accepted our terms and conditions.
Many Thanks for your business